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Help center

Manage Your Account

Manage Your Account

You can find your personal information and setting in the account center

Registration

Account Registration/Maintenance

I don't receive a verification email.

Patentcloud Technical Requirements

Account Management

How can I change my password?

Can I change my email account?

I wanted to use my account, but forgot the password. What should I do?

Purchase History

Purchase History

I did not purchase online. Where else I can find my purchase record and status if I don't speak with Customer Service to get it?

Corp Account

Overview

Manage Patent Vault Projects with a Corporate Account

Frequently asked questions

My Colleague Left the Company. Can His Premium Status Be Re-assigned to Someone Else?

Can I integrate the data of my old email account into the FB accout I am currently using for sign-in?

I clicked on "Forget Password?" and entered my account email to change my password, but have not received any email for the reset. Why not?