- Help center
- FAQ
- Purchase History
I did not purchase online. Where else I can find my purchase record and status if I don't speak with Customer Service to get it?
1)Click on the "blue circle" and locate "Account"
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360044074091_____2019-11-26___12.45.58.png)
2)Go onto "Summary" and then "Subscriptiom Status" for purchase records.
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360044074131_____2019-11-26___12.46.47.png)
3)Use the following as an example: "Patent Search Basic" was purchased, and its period is until 2020/12/1.
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360044006932_____2019-11-26___12.47.17.png)