- Help center
- Patent Vault
- Frequently aske questions
I added a new member to my Patent Vault project but the invitee did not receive an email invitation.
Please ask the invitee to check their Spam/Junk folder. The email comes from InQuartik and should look like the following email example:
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360059030352mceclip0.png)
If the invitee has not created a Patentcloud account yet, there will be a Click to Register button instead.
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360059192631mceclip1.png)
Once the invitee has created an account, they can select PV from the Product Menu to view the Project List.
![](https://helpcenter.inquartik.com/hubfs/Knowledge%20Base%20Import/helpcenter.inquartik.comhcarticle_attachments360059192731mceclip2.png)
If there is no email invitation in the Spam/Junk folder, please contact us at support@inquartik.com.